Can`t update Vray license service

[lichtmaschine]

Hello,

I got my Vray License Server utility running on my server, where also a renderslave version of Max/Vray is installed. This worked fine until now. When I try to install Vray RT, the "License server only" option in the installation dialogue is greyed out. How can I update my License server utility ?

Regards
Ingo Leuschner

[vlado]

The license server will also be updated if you install the "Workstation" option.

Basically the installer will only allow to choose among the options that are compatible with your current V-Ray for 3ds Max installation.

Best regards,
Vlado

[lichtmaschine]

Hi Vlado,

thanks for answering, but exact this is the problem : the workstation option is greyed out too, because on my server I have only a Max renderslave version installed. when I install the workstation version on my "real" workstation, nothing changes at my license server which is installed on my server, right ?

Regards
Ingo

[vlado]

You need to run the installer on the machine where your license server is running, in order to update it. On that machine, you probably installed the standard V-Ray either in workstation mode, or in license server only mode, or you copied the vrlservice.exe file directly. To update the license server, just do the same thing with the V-Ray RT installation.

Best regards,
Vlado

[lichtmaschine]

That is what I want to do, but once again : I am not able to update the license server on that machine where it is running (see attached screenshot). I don`t know why it is greyed out, but this makes it impossible to install it...

Regards
Ingo

[vlado]

Then just copy over the license server from your workstation to where it is placed on the license server machine.

Best regards,
Vlado

[lichtmaschine]

Oops, yes, that helps. Sorry Vlado for for posting, I should have come to this solution by myself....

Regards
Ingo

[digitarch]

Could you be a bit more specific? What do you mean by "copy over the license server"? Copy the installation directory from the workstation (all the files under Programs/vray... or where ever they get installed) to the server and overwrite the old files?
For me everything is greyed out, only "standalone slave" is active when I try to install on our server.

[vlado]

You only need to copy the license server file (vrlservice.exe); however for this you will need a full installation of V-Ray RT on some machine.

Best regards,
Vlado

[digitarch]

This doesn't work for me as my workstations are 64-bit, our server is 32-bit. Is it possible that you provide the vrlservice.exe in 32-bit somewhere?

[vlado]

It is included in the 32-bit versions of the installations; there is no problem to install a 32-bit version of V-Ray RT on a 64-bit system.

I can also prepare for you a separate download for the 32-bit version of the license server, but it may take some time.

Best regards,
Vlado

[digitarch]

Copying the 32-bit vrlservice.exe from a workstation to our server did not work, even then the update wasn't there. But then I tried the rt-installer for max2009 and this one gave me the option to install only the licenseserver, which the max2010-installation didn't. Quite confusing installation... but after far to much time for a basic installation in the end all problems solved here, thanks.

[vlado]

It's a bit confusing at present, yes. For the next major update we will have a completely separate installation for the license server, outside of the V-Ray installation itself (like this is done in Maya currently).

Best regards,
Vlado